Shipping policy

Last Updated: October 28, 2026

Thank you for choosing STRXKE Apparel Co. (strxkeapparel.com).

All of our apparel is custom-printed on demand using premium garment-dyed blanks and high-definition direct-to-garment (DTG) printing. This policy outlines our production timelines, shipping methods, rates, and tracking details.

1. Order Fulfillment & Production Time

Because every shirt is printed specifically for you when your order is placed, orders require a brief production window before they ship:

Fulfillment Time: 2–4 business days (excluding weekends and major holidays).
During peak holiday seasons (Q4 / November–December), fulfillment may take up to 4–6 business days.

2. Shipping Methods & Delivery Estimates (USA)

Once printed and inspected, orders ship directly from our US fulfillment centers (North Carolina & Texas) with end-to-end carrier tracking (USPS, UPS, or DHL eCommerce):

Standard US Shipping: 3–5 business days after fulfillment.
Express US Shipping: 1–3 business days after fulfillment.
Total Estimated Delivery: Most US customers receive their package within 5–8 business days from the date the order is placed.

3. Shipping Rates & Free Shipping

Standard Tracked US Shipping: Calculated at checkout (flat rate ~$4.95).
🔥 Free US Shipping: Automatically applied to all orders of $65.00 or more at checkout. No code required.
Express Shipping: Available at checkout at live carrier rates.

4. Order Tracking

As soon as your package is scanned by the carrier, you will receive an automated shipping confirmation email containing your tracking number and live tracking link. Please allow 24–48 hours for tracking scans to update in the carrier system.

5. Address Changes & Cancellations

Because our production queue begins quickly after an order is received:

Cancellations / Address Changes: Must be requested within 1 hour of placing your order by emailing support@strxkeapparel.com.
Once an item has entered production or shipped, the order cannot be canceled, redirected, or refunded in transit. Please verify your shipping address carefully at checkout.

6. Lost Items

Packages Marked Delivered: If your tracking indicates the package was delivered but you cannot locate it, please check with household members and neighbors, then contact your local postal carrier. We are not responsible for packages stolen from doorsteps or mailboxes after verified delivery.